It Support Engineer (L2) em Lisboa, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.
We are looking for an IT Support Engineer (Level 2)-Lisbon Or Porto to join an international team supporting enterprise applications and business users.
You will be responsible for providing second-line support, troubleshooting functional and technical issues, analysing incidents, working with SQL, collaborating with development teams and supporting business applications in an Agile environment.
Main responsibilities
Provide Level 2 Application Support.
Investigate and resolve production incidents.
Analyse logs and troubleshoot application issues.
Execute SQL queries for data analysis and troubleshooting.
Collaborate with Development and Business teams.
Escalate and follow up complex issues.
Support deployments and application releases.
Monitor applications and ensure service continuity.
Participate in incident management and root cause analysis.
Required skills
Minimum 2 years of Level 2/Application Support experience.
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