... on-call/as-needed support for remote locations. - Ability to make sound judgment calls and escalate to senior resources when needed. - Able to lead conversations of a technical nature with end users who may not have any technical expertise. Requirements Qualifications - 1-3 years experience in a technical support role. - Relevant ...
A customer support firm in Lisbon is looking for an Italian Customer Support Specialist. You will be the first point of contact for clients, offering assistance via phone, email, and live chat. Responsibilities include responding to inquiries, documenting cases, and ensuring a great customer experience. Candidates must ...
... maintainability • Provide support to end users, troubleshoot issues, and contribute to incident resolution activities • Maintain SAP development tools, manage technical updates, and support continuous improvement initiatives • Create and maintain technical documentation, perform code reviews, unit testing, and participate ...
Hira Talent seeks an International Recruiter to source, engage, and interview English-speaking candidates for customer service and technical support roles. The role is fully remote from Portugal on a freelance basis.
... fluency in English and Portuguese (global, excluding Brazilian Portuguese). - Prior red teaming experience in AI adversarial work , cybersecurity , or socio-technical probing . - Strong communication skills to explain risks to technical and non-technical stakeholders. Preferred - Experience in Adversarial ML : jailbreak ...
Seeking a Dutch-speaking customer support representative for a fully remote role in Portugal, assisting with a Digital Wallet project. The position includes paid training and health insurance.
... providing technical guidance and peer review for incident resolution. You Have & You Know-how: - Bachelor’s degree in Computer Science, Engineering, or a related technical field—or equivalent professional experience. - 3–7 years of experience in a technical support, product support, or engineering role. - Excellent written and ...
... Engineer to architect, develop, and maintain high-performance eCommerce solutions for enterprise brands. You will work with a community of senior engineers in a remote-first environment, driving deep code analysis, platform architecture, and roadmap strategy while providing Shopify Plus technical support and contributing to ...
... ensure all customers receive a consistent level of assistance and customer service. - Provide onsite service assistance through the use of various web-based remote support tools when necessary. - Receive and respond to service requests for assistance via telephone and email in accordance with each client’s Service Level ...
... high-impact Kosli deployments for customers across financial services. The role spans strategic technical discussions, solution architecture, implementation support and long-term client management. You’ll collaborate with engineering, product, and sales to ensure best-in-class service and innovation. This remote-first position ...
A global customer service leader is seeking customer support experts fluent in Polish, Spanish, Italian, French, or Portuguese. This role offers the opportunity to work remotely from Greece, with a salary of €1,100 per month plus bonuses. Candidates will engage in high-quality support across various channels while working ...
An international company is seeking Danish-speaking professionals for a remote Customer Support position based in Portugal. The role requires native Danish and B2 English proficiency, along with EU work authorization. The offer includes a competitive salary with 14 payments per year, meal allowance, and a stable international ...
An international company is seeking Danish-speaking professionals for a remote Customer Support position based in Portugal. The role requires native Danish and B2 English proficiency, along with EU work authorization. The offer includes a competitive salary with 14 payments per year, meal allowance, and a stable international ...
Seeking a Dutch-speaking remote customer support representative for a digital wallet project in Portugal. Includes training in Lisbon with accommodation. Offers a monthly salary and health insurance.
Hira Talent seeks an International Recruiter to source, engage, and interview English-speaking candidates for customer service and technical support roles. The role is fully remote from Portugal on a freelance basis.
... States, Europe, UK or Canada Application Process (Takes 20–30 mins to complete) - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: - For any help or support, reach out to: support@mercor.com PS: Our team reviews ...
Help English-speaking talent build international careers. Hira Talent is recruiting an International Recruiter to support the development of our English-speaking recruitment activity. THE OPPORTUNITY - Fully remote from Portugal, with opportunities to meet the team in Lisbon. - Freelance collaboration with full-time availability. ...
... stakeholder discovery sessions to identify needs, validate assumptions, and translate them into actionable project requirements - Bridge business stakeholders and technical teams, ensuring clarity and alignment at every stage - Identify and manage risks, issues, and dependencies with clear mitigation strategies - Lead implementation ...
About The Role Job Title: Customer Support Advisor Location : Remote based in Portugal Terms: Permanent / Full-Time 40h weekly Salary band: €17,000 - €18,000 (Paid in 14 installments) Schedule: Monday to Friday, 9 am - 5:30 pm About the role: The successful candidate will support Kota, one of the UK and Ireland's fastest-growing ...