... and other stakeholders to ensure business needs are met. - Support continuous improvement of WFM processes and tools. Requirements - Previous experience in Workforce Management, Planning, Real-Time Management, or a similar role. - Experience in a contact center/BPO environment is a plus. - Strong analytical and problem-solving ...
... (both written & spoken) - Minimum 3 years of experience in Workforce Management, including forecasting, capacity planning, and scheduling (previous Real-Time Management experience is considered an advantage) - Knowledge of the WFM and/or Data Management theories & best practices - Excellent command of Microsoft Office tools ...
... solutions. The role requires strong analytical ability, structured methodology, and the capacity to translate complex digital‑transformation trends into actionable workforce requirements. Key Responsibilities - Map Data and AI workforce requirements to existing training solutions and identify performance gaps. - Continue aligning ...
... solutions. The role requires strong analytical ability, structured methodology, and the capacity to translate complex digital‑transformation trends into actionable workforce requirements. Key Responsibilities - Map Data and AI workforce requirements to existing training solutions and identify performance gaps. - Continue aligning ...
... strategic goals. - Supporting the budgeting process to develop the company's budget and to track its progress. - Providing analysis for decision-making to help management make decisions about pricing, product development, and other strategic initiatives. - Supporting Senior Financial Analyst to manage risk to identify and manage ...
... to ensure that the correct number of agents are available at the right times to achieve the desired service level/KPI. The Real-Time Analyst is part of the Workforce Management (WFM) team and it is responsible for real-time monitoring of service levels and site performance during the day to ensure effective management of ...
... to ensure that the correct number of agents are available at the right times to achieve the desired service level/KPI. The Real-Time Analyst is part of the Workforce Management (WFM) team and it is responsible for real-time monitoring of service levels and site performance during the day to ensure effective management of ...
... Operations, Account Management, Project Coordination, or similar roles. - Strong customer and commercial focus. - Understanding of sales processes, pipeline management, and opportunity tracking. - Ability to identify business opportunities and drive action plans. - Strong stakeholder management, communication, and presentation ...
... am Main (Germany), Montreal (Canada), and Lisbon (Portugal) through our partner company, Aeconos Lda. To support our continued growth, we are looking for Management Consultants with at least two years of relevant experience who are interested in developing their careers in a dynamic international consulting environment. ...
... job This role forms a vital part of the Head Office companies’ finance team, contributing to the delivery of high-quality financial reporting and effective management of the group’s holding and treasury entities. The management accountant will support core accounting processes, ensuring accuracy, timeliness, and compliance ...
Business Management Trainee - Europa (Lisboa) O desafio Esta não é uma vaga de "uma caixa só". Procuramos um(a) Business Management Trainee para ser o braço direito da gestão da operação Europa: uma pessoa generalista, resolutiva e mão na massa, que aprende o negócio de ponta a ponta e ajuda a resolver o que for preciso, ...
## Order Management SpecialistApplylocations: Portugal, Algéstime type: Full timeposted on: Posted Todayjob requisition id: R10097026**Be part of the ALEBS Evolution: Accelerate Innovation, Empower People**Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a globalpowerhouse. ...
Portugal, Portugal
Ver vaga1k
... it is a rapid assessment, short term savings realisation or embedding in a long-term partnership to deliver lasting and measurable value to clients. As a Management Consultant, you will be accountable to a senior member of the team and will be responsible for specific workstreams on client projects, including: Managing ...
Portugal, Caparica
Ver vaga€85k EUR - €95k EUR
BMS / EPMS Package Manager Portugal, Sines €85,000 – €95,000 + Rotation, Flights & Private Accommodation Overview Join a major data centre project team delivering critical BMS and EPMS systems from installation through to commissioning and handover.
Portugal, Setúbal
Ver vagaR2R Accountant performing General Ledger, month-end closing, and Fixed Asset activities using SAP. Responsibilities include managing daily requests, analyzing errors, and collaborating with stakeholders.
Portugal, Amadora
Ver vaga3k
... scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem. Job Description Team presentation and main goal: You will join the Collateral Management area as a counterparty risk management operator. Within a team of 10 people based between Paris & Lisbon, you will ensure the daily coverage of exposures between ...
... international context, diverse challenges, and long-term career opportunities, while staying close to our teams. We are searching for an IT Software Asset Management Officer! Responsibilities: - Ensure compliance with governance, policies and rules related to Software Asset Management (SAM). - Enforce SAM rules and contribute ...
3k
... scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem. Job Description Team presentation and main goal: You will join the Collateral Management area as a counterparty risk management operator. Within a team of 10 people based between Paris & Lisbon, you will ensure the daily coverage of exposures between ...
... - Knowledge of engineering quality standards and structured project environments is an advantage. Configuration Management - Experience with Configuration Management is an advantage. - Understanding of the relationship between Requirements Management, Change Management and Configuration Management . - Experience coordinating ...