Service Desk Analyst em Portugal, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.
Imagine working for a company where your growth is monitored every day, even from a distance. Where you are not just another number, but part of a constantly expanding team.
We are more than 2,430 Primers spread across the world, and we want one more: YOU .
We are looking for a Service Desk Analyst with:
2+ years of experience in Service Desk / IT Support, preferably in an international environment;
Experience providing L1 technical support via phone, email and ticketing systems;
Good knowledge of Windows Operating Systems, Microsoft 365 / O365 and standard business applications ;
Experience with Active Directory , including password resets, account unlocks and user administration;
Experience with ticketing tools such as ServiceNow ;
Experience with tools such as Genesys and BeyondTrust (Bomgar) is a plus;
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, VPN and Wi-Fi ;
Experience troubleshooting hardware, software, printers and other IT peripherals;
Knowledge of Microsoft Intune and device configuration is a plus;
Experience troubleshooting Microsoft Teams Rooms (MTR) and AV-related issues ;
Basic understanding of Major Incident Management (MIM) and ITIL processes;
Strong troubleshooting, problem-solving and prioritization skills;
Excellent communication and customer service skills, with the ability to support and explain technical issues to non-technical users;
Proactive mindset, team spirit and a strong focus on continuous improvement ;
Availability to work in a rotational 24/7 shift environment ;
We're hiring | ServiceNow L3 Developer/ Technical Analyst At Empa‐T, we believe that automation, orchestration, and service management are key drivers of operational excellence and digital transformation. We are looking for a ServiceNow L3 Developer/ Technical Analyst to join an international project, supporting and enhancing ...
... responsibility to a structured, accountable function within the Service and Project Ownership team. To address this, the role is structured around three core areas: Service Strategy & Governance, Financial & Vendor Management, and Operations & User Enablement. How You’ll Make an Impact - Own the end-to-end service lifecycle for ...
... another number, but part of a constantly expanding team. We are more than 2,360 Primers spread across the world, and we want one more: YOU . We are looking for a Service Desk Analyst with: - 2+ years of experience in Service Desk / IT Support, preferably in an international environment; - Experience providing L1 technical support ...
... qualified candidates are encouraged to apply, including individuals with recognised disabilities (RQTH). Location: Portugal (Full Remote) Experience: 3–7 years ServiceNow Developer Certification preferred We are looking for a ServiceNow L3 Developer / Technical Analyst / Release Coordinator with strong experience in platform ...
... qualified candidates are encouraged to apply, including individuals with recognised disabilities (RQTH). Location: Portugal (Full Remote) Experience: 3–7 years ServiceNow Developer Certification preferred We are looking for a ServiceNow L3 Developer / Technical Analyst / Release Coordinator with strong experience in platform ...
... qualified candidates are encouraged to apply, including individuals with recognised disabilities (RQTH). Location: Portugal (Full Remote) Experience: 3–7 years ServiceNow Developer Certification preferred We are looking for a ServiceNow L3 Developer / Technical Analyst / Release Coordinator with strong experience in platform ...
... founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote‑first team building the tools that define how software gets built and delivered. As AI ...
Somos o Grupo Brodheim, e desde 1946 que trazemos para Portugal algumas das marcas mais prestigiadas do mundo da moda e da ótica. Hoje temos mais de 70 lojas e cerca de 800 pessoas a fazer muito mais do que retalho. Trabalhamos com exigência, mas sem formalidades a mais.
Globe 24-7, in partnership with a leading mining equipment and services organisation, is recruiting experienced Field Service Technicians to join its technical team in Portugal. This is a full-time opportunity for experienced mining technicians with strong hands-on exposure to heavy mining equipment and a genuine understanding ...
Conhece a askblue ? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura de Application Service Manager Senior para se juntar à nossa empresa, num dos nossos projetos. Conhece a askblue ? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura ...
... experience in Service Cloud . - Strong hands-on experience with Apex and Lightning Web Components (LWC) . - Experience customising Salesforce to support customer service and support processes . - Good understanding of Service Cloud capabilities , including Case Management and service workflows. - Experience building automations ...
... service sector . ✨ Your Responsibilities As a Customer Support Specialist , you will: Assist customers with banking-related inquiries , account matters, and service requests Deliver professional, customer-focused support via phone, email, and chat Process banking operations while following strict compliance and security ...
... communication and presentation skills - Ability to lead cross-functional and multicultural teams Preferred Experience - Experience supporting global or regional shared services/BPO operations. - Exposure to CRM and customer service platforms such as ServiceNow, Salesforce, SAP, Genesys, Zendesk, or similar technologies. - Experience ...
... (notably ServiceNow) and Digital Workplace technologies (M365, Nexthink, etc.). REQUIREMENTS - Proven Delivery Experience: At least 5+ years of experience in a Service Delivery Manager (SDM) role, specifically managing large-scale IT Service Desks or Digital Workplace contracts. - Technical Foundation: Deep practical knowledge ...
... English , enjoy supporting others, and want to work in a role connected to healthcare and medical technology ? We are looking for an Italian-Speaking Customer Service Representative to join Concentrix in Porto, Portugal . In this on-site role, you will support customers in Italian and English, helping them with enquiries ...
... (notably ServiceNow) and Digital Workplace technologies (M365, Nexthink, etc.). REQUIREMENTS - Proven Delivery Experience: At least 5+ years of experience in a Service Delivery Manager (SDM) role, specifically managing large-scale IT Service Desks or Digital Workplace contracts. - Technical Foundation: Deep practical knowledge ...
Contratação de Técnico de Manutenção para novo hotel em Lisboa. Responsável por manutenção preventiva e corretiva em diversas áreas (eletricidade, canalização, AVAC, etc.), diagnóstico e resolução de avarias, garantindo o bom funcionamento das instalações.
A leading technology company in Portugal is seeking a Mid-Senior Application Support. The role involves managing application delivery processes, resolving incidents, and working with cross-functional teams.
... a tua vida profissional, onde quer que esta te leve. Estamos a recrutar um(a) Consultor com alguma experiência, para integrar a nossa equipa de Transaction Services. O que irás fazer: - Participar em projetos de compra/venda de negócios ou empresas, na ótica do vendedor ou comprador, designadamente (mas não limitando) ...
Position Snapshot Location: Lisbon, Portugal Company: Nestlé Business Services Full-time / Hybrid mode About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions ...