Are you looking for the next challenge in your career?

Would you like to be part of an exciting highly qualified team of professionals in an international environment?

We are currently looking for a qualifie Senior Users Environment engineer

Join an international division and work alongside with some of the most talented engineers and technicians from all over the world.

Your benefits:

Responsibilities

Provide 100% Level 3 (L3) support for the end-user environment.
Troubleshoot and resolve complex incidents related to workstations, applications and user environments.
Perform application packaging and mastering activities.
Manage and support mobile devices, including:
iPhone and iPad enrollment.
Device management through Microsoft Intune and/or MECM (SCCM).
Support for iOS and Android environments.
Administer Microsoft Active Directory.
Manage and maintain Group Policies (GPOs).
Support and administer the Microsoft workplace infrastructure.
Participate in the maintenance and continuous improvement of the end-user environment.
Draft and maintain technical and operational documentation.
Support Citrix Virtual Apps and StoreFront environments.

Technical Environment

Operating Systems & Mobile

Microsoft Workplace & Infrastructure

Citrix Platform

Requirements

Minimum 5 years of professional experience in end-user/workplace infrastructure environments.
Strong experience providing Level 3 technical support.
Advanced knowledge of Windows 10 and Windows 11.
Strong hands-on experience with MECM/SCCM and Microsoft Intune.
Experience with application packaging and workstation mastering.
Solid knowledge of Active Directory and Group Policy (GPO) administration.
Experience managing iOS and Android mobile devices.
Experience with Citrix Virtual Apps and StoreFront environments.
Strong troubleshooting and incident-resolution capabilities.
Ability to produce clear and structured technical documentation.

We positively value all work or study experience abroad.

All positions require a high level of English (at least B2) - please send your detailed CV in English.

Senior Users Environment engineer. Hybrid Lisboa

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