Company Description

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas – Corporate & Investment Banking and Asset & Wealth Management – as well as transversal services that support all entities across the Group.

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group.

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Job Description

The Chief Client Office (CCO) department is dedicated to enhancing CIB business lines' commercial development. We leverage data for deep client understanding, drive franchises performance with key KPIs and recommend strategic growth initiatives. We are establishing a pivotal role within the CCO in Porto to animate our Financial Sponsors Group (FSG) franchise, with a crucial liaison to our US Coverage teams.

Join us as a Senior Business Support Officer and take the helm in executing our FSG client strategy.

Main Responsibilities

Support FSG Business Reviews: Spearhead the preparation and animation of the annual FSG coverage business review, delivering comprehensive analysis and actionable insights.
Manage Critical Data: Ensure accurate and timely updates of FSG client data, with a focus on fund structures and personnel changes.
Performance & Analytics: Regularly produce, analyze, and present strategic KPIs and performance dashboards for the FSG franchise.
Actionable Strategic Insights: Conduct deep-dive analyses of FSG portfolios (profitability, NBI, RWA, penetration, market share) and translate findings into clear, actionable recommendations for senior stakeholders.

Your Impact

Performance Monitoring & Improvement for FSG:
- Design and implement robust performance monitoring systems for FSG (dashboards, KPIs, reviews).
- Define and track key performance indicators essential for the FSG franchise's success.
- Collaborate with business lines/Coverage to identify trends, risks, and opportunities, proposing proactive corrective actions.
- Prepare and actively contribute to FSG commercial committees and performance reviews.
- Oversee the follow-up on decisions and action plans.
Data, Innovation & Process Enhancement for FSG:
- Contribute to FSG data quality control and governance initiatives.
- Support the development and implementation of AI/data analytics use cases for FSG (e.g., investment trends, deal sourcing optimization).
- Promote data visualization tools to make complex insights easily accessible.
- Propose innovative analytical approaches and tools to drive FSG development.
- Identify and industrialize manual/repetitive tasks through technological solutions.
- Collaborate cross-functionally to deliver impactful enhancements.

Qualifications

Education: Master’s degree (Business School, Engineering, or University).
Experience: A proven track record in Investment Banking, with a strong background in CIB Coverage, FSG, Private Equity (PE), Strategy, Business Management, or Client Analytics.
Analytical Prowess: Excellent numerical and analytical skills, with a solid understanding of CIB/FSG KPIs (NBI, RWA, RoRWA, pipeline, penetration, cross-selling).
Industry Knowledge: Deep understanding of the FSG ecosystem and Private Equity funds.
Product Familiarity: Experience with CIB products, Global Markets and Trade Finance.
Technical Skills: Advanced proficiency in Excel and PowerPoint. Knowledge of Power BI or similar BI tools is a significant plus.
Languages: English fluency (written and spoken) is required. Knowledge of French (written and spoken) is a strong plus.

Additional Information

Our workplace reflects the vibrant spirit of our locations.

Green Transportation Budget
electric bikes
flexible Hybrid Work Policy
Honolulu Wellness Club
Prayer Room
Lactation Room
themed Villages

Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.

Senior Business Management Officer | CCO

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