Product Manager | B2B Airline Software (Enterprise SaaS) | £70-85k + Company Bonus | Remote

Our client is a growing B2B SaaS technology business helping airlines and airports improve how they communicate with passengers. As they shift towards a more product-led model, they are hiring a Product Manager to own a key passenger engagement product area and turn customer problems into commercially valuable products.

This is a full-time permanent, fully remote role with monthly team meet-ups. This role reports into the Product Director.

Key Responsibilities:

Own the product strategy, roadmap and commercial outcomes for the passenger engagement portfolio.
Identify customer problems and market opportunities, then validate them through research, data, prototypes and customer testing.
Build business cases and make clear decisions about what to build and why.
Work closely with customers, prospects, Commercial and Engineering to take products from idea through to launch.
Define product requirements, success metrics and KPIs, and measure whether products are delivering commercial and customer value.
Drive new business, cross-sell and upsell through new product development.
Use AI to improve product discovery, research, requirements and customer insight.

Essential Experience:

- 4+ years of Product Management experience in B2B enterprise SaaS, ideally in travel, aviation, passenger technology or B2B2C technology. - 1+ years working with international customers. - Has actually owned products and commercial outcomes, not just managed a backlog or written requirements. - Is commercial and entrepreneurial — can spot opportunities, build a business case and decide what is worth building. - Can work closely with Engineering and Commercial, rather than handing requirements over to BAs. - AI experience is a bonus, but they explicitly do not want to hire purely for AI/chatbot experience.

We are not considering PMs who are more PO/Bas – those who manage tickets and roadmaps but hasn't actually owned the product direction and commercial outcome.

Product Manager

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