Kundenservice-Mitarbeiter (m/w/d) - Bankensektor - On-Site in Porto, Portugal em Porto, Portugal
PresencialTrabalho no escritório
Kundenservice-Mitarbeiter (m/w/d) - Bankensektor - On-Site in Porto, Portugal em Porto, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.
Kurze Beschreibung
Starte deine Karriere im internationalen Bankensektor – mitten in Porto! Unser Kunde, ein weltweit führender Anbieter von Contact-Center-Services, betreut eine der größten europäischen Banken mit Schwerpunkt Privat- und Retailkunden. Wir suchen deutschsprachige Kundenservice-Mitarbeiter (m/w/d), die vor Ort in Porto arbeiten und Kundinnen und Kunden dabei unterstützen, ihre Bankdienste sicher und effizient zu nutzen.
Stellenbeschreibung
Als Teil des deutschen Supportteams bist du die erste Anlaufstelle für Kundenanfragen rund um digitale Bankdienstleistungen. Zu deinen täglichen Aufgaben gehören:
Entgegennahme von eingehenden Kundenanrufen
Unterstützung beim Einrichten von Telefonbanking-ID, T-PIN und App-Zugängen
Beantwortung von allgemeinen Fragen zu Retail-Banking-Services
Unterstützung zentraler Marketingkampagnen des Bankpartners
Vertriebsorientierte Präsentation des Produktportfolios
Dokumentation aller Kundenanfragen gemäß den Unternehmensrichtlinien
Sicherstellung einer professionellen, freundlichen und serviceorientierten Betreuung
Was du mitbringen solltest
Sehr gute Deutschkenntnisse (C1 oder höher)
Gute Englischkenntnisse für interne Kommunikation
Kundenorientierung und Freude an direktem Kundenkontakt
Interesse an digitalen Bankdienstleistungen
Fähigkeit, in rotierenden Schichten zu arbeiten
Strukturierte Arbeitsweise, Kommunikationsstärke und Zuverlässigkeit
Erfahrung im Kundenservice ist vorteilhaft, aber kein Muss
Deine Benefits mit GapYear in Portugal
Attraktives Gehalt mit Bonusmöglichkeiten
Voll möblierte Unterkunft ab Tag 1 – geteilte Wohnung mit internationalen Kollegen Kosten: nur 280 € pro Monat (all-inclusive, direkt vom Gehalt abgezogen, monatlich kündbar)
Top Karriere- & Entwicklungsmöglichkeiten im internationalen Banking- & Tech-Umfeld
Arbeiten in deiner Muttersprache – Deutsch
Persönliche Betreuung durch GapYear während des gesamten Bewerbungs- und Relocation-Prozesses nach Portugal
Bewirb dich jetzt bei GapYear
Starte dein internationales Abenteuer im sonnigen Porto und arbeite für einen der größten Banking-Partner Europas – unterstützt durch GapYear, deinen Begleiter für einen reibungslosen Neustart im Ausland.
... ambiente internacional e contribuir para tecnologias de defesa avançadas. O QUE PODE ESPERAR - Projetos de longa duração (até 24 meses) com forte possibilidade de integração permanente - Trabalho em sistemas navais e de defesa complexos em programas de grande escala - Ambiente de trabalho internacional e interdisciplinar - ...
... Availability: Full willingness to work a 24/7 variable rotational shift schedule. - Location: On-site presence required every working day at our central office situated in Lisbon. - Work Authorization: EU/EEA citizenship, a valid EU passport, or full legal work authorization for Portugal. - Core Skills: Outstanding interpersonal ...
... regularly update internal market models, confidently transforming incomplete or imperfect external data into defensible baseline truths. Monitor the Competition: Define, monitor, and maintain structured competitor scorecards and profiles across key target markets. Translate Trends into Actions: Track and analyze shifting industry ...
Mid-level IT Systems & Security Administrator needed to manage server and network security, including Windows/Linux servers, VLANs, firewalls, and patch management.
... issues and perform general upkeep to ensure accommodations meet high standards. Requires dynamic, detail-oriented individuals with proven repair experience and strong organizational skills. You must own transportation and be registered as self-employed to issue monthly invoices. This is a freelance, on-site role based in São ...
CBTalents is seeking an English-speaking Technical Customer Support Representative to join our on-site team in Lisbon, Portugal. You will help customers solve problems, explain technical concepts, and guide users through digital tools and AI-related features. The role suits candidates with experience in tech support or ...
Customer Support Specialist needed in Lisbon for an e-commerce company. Responsibilities include handling customer inquiries via multiple channels and managing accounts/orders. EU citizenship or work authorization required.
Seeking a multilingual customer support specialist in Lisbon to handle inquiries via multiple channels, ensuring customer satisfaction. Requires rotational shift work.
Customer support specialist fluent in French and English for a financial platform, handling inquiries for the Consumer Credit Platform. On-site role in Braga.
... internacional; - Remuneração compatível com a experiência e qualificações apresentadas. Se tens interesse por Marketing Digital, websites e novas oportunidades de crescimento online e procuras um novo desafio numa empresa internacional, queremos conhecer-te. Envia-nos o teu CV e vem fazer parte da equipa igus Portugal.
... internacional; - Remuneração compatível com a experiência e qualificações apresentadas. Se tens interesse por Marketing Digital, websites e novas oportunidades de crescimento online e procuras um novo desafio numa empresa internacional, queremos conhecer-te. Envia-nos o teu CV e vem fazer parte da equipa igus Portugal.
Executive Business Associate Partner – Portugal Portugal (Lisbon, Porto and other major business hubs) Independent Partnership | Flexible Commitment | Performance-Based FIT in NETWORK® is an international Executive Search and Interim Management firm supporting leading organizations across Europe, North America and the Middle ...
... an awareness of the loss prevention procedures in store and communicate these to the team - Pay attention to the security of the team and customers, by respecting health & safety guidelines - Maintain a good completion of the administration tasks for the store (banking, cash handling, credit notes, exchanges and refunds, ...
Executive Business Associate Partner – Portugal Portugal (Lisbon, Porto and other major business hubs) Independent Partnership | Flexible Commitment | Performance-Based FIT in NETWORK® is an international Executive Search and Interim Management firm supporting leading organizations across Europe, North America and the Middle ...
Seeking a Multilingual Marketing Customer Support Specialist in Lisbon to assist advertisers with digital advertising products, focusing on troubleshooting, campaign setup, and optimization. Requires paid advertising expertise and customer service skills.
... based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training. Our commitment to talent development is unmistakable in the recent opening of the Porto, Leiria and Azores ...
... stable test environment Additional Information Keenfinity benefits includes - Flexible work conditions - Hybrid work system - Health insurance and medical office on site (nutrition, psychology, physiotherapy and general clinic) - Canteen - Free parking lot - Sports and health related activities (gym) - Training opportunities ...
... equipas que diariamente contribuem com o seu know-how, experiência e dedicação. Estamos a reforçar a equipa, com a contratação de Site Managers (CW e EW), com disponibilidade para trabalhar na Área Internacional. MISSÃO: Planear, organizar, supervisionar e controlar os recursos do projeto, tal como definido no planeamento de ...