How You'll Make An Impact

Coordinate all aspects of onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers.
Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert.
Manage client relationships in conjunction with members of the client services team.
Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset.
Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA.
Assist in training new members on your team.
Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information.
Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs.
Be aware of applicable Collective Agreements and partner with required teams to ensure compliance.
Collaborate with internal teams who require regional‑specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development).
Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution.
Other duties as assigned… as a high‑growth company, we embrace supporting ALL areas of the business.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:

Bachelor’s degree in Human Resources or equivalent experience.
4-6 years of Human Resources experience required.
Business proficiency in the English language required.
Research‑oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information.
Excellent presentation, verbal and written communication, and listening skills.
Technology‑literate, including Google & Microsoft Office suite.
Excellent communication and interpersonal skills.
Friendly and professional demeanor.
Good organizational skills.
Conflict handling and resolution skills.
Advanced knowledge of employment law.
Empathy and an approachable demeanor.
Attentiveness and honesty.
Interest in international business and contributing at a consistently high level.
Nice to have: previous experience working within EOR or HR Outsourcing.
Nice to have: previous experience working through CRM systems.

Benefits

Flexible Time Off – Take the time you need to recharge.
Parental Leave – Support for growing families.
Health and Dental Insurance – Where applicable, to cover you and your loved ones.
Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Pebl is an Equal Opportunity Employer. We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

HR Specialist, Onboarding EMEA

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