Carregando descrição…

Hotel Operations Coordinator - Porto (m/f/d) em Porto,… - Jobeax

Hotel Operations Coordinator - Porto (m/f/d) em Porto, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.

ABOUT NUMA

Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

YOUR MISSION:

As an on-site Operations Coordinator, you are the lifeblood of our Numa properties. Your mission is to ensure every guest
steps into a flawless physical environment, rooted in clean, well-maintained, and perfectly on-brand spaces. Working
closely with Housekeeping, Maintenance, your regional and central Ops peers, and our remote Guest Experience Team, you act as the proactive eyes and ears of our tech-enabled hotel model.

Your Objectives:

In this role, you will:

Obsess Over Guest Rooms: The guest rooms are your ultimate domain and primary focus. You are responsible for conducting rigorous daily room checks, executing improvement projects and working alongside Housekeeping and Maintenance to continuously elevate the quality of our spaces day-in and day-out, using our in-house developed tech-stack.
Run Daily Operations : Monitor arrivals, run daily housekeeping briefings, and rigorously walk all public areas (lobbies, hallways, stairwells) to ensure they are pristine and guest-ready. Schedule and attend maintenance appointments, guarantee rooms are ready by check-in, ensure key guest amenities managed by external partners (like gyms or breakfast partners) run smoothly day-to-day, and execute key property projects flawlessly.
Spot It, Report It, Own It: Proactively spot, report, and fix discrepancies before they impact the guest experience. Analyze our guests' reviews and conversations with Numa every day, identifying the root cause of on-site requests or complaints, and then work to fix them: fast, effectively, and with full follow-through.
Structure Back of House : Keep the engine room running by managing efficient storage, proactively handling stock and deliveries and enforcing local compliance. Act as the physical hands on-site for our remote ICT team, assisting with tech troubleshooting as required.
Keep The Team In The Loop: Over-communicate. You take responsibility for keeping the wider company and teams informed through consistently logging issues and escalating on site developments as required to allow us to proactively course https://jobeax.com/link/i1AVcVuUqINvHG4M property knowledge. Actively update internal databases, check online listings for accuracy and ensure our guest-facing digital information is on point so remote teams can always rely on the information they find and have the real-time context they need.

ABOUT YOU

We encourage you to apply even if you don't think you meet all of the below criteria. We care most that you are excited about the role and our mission, and are willing to learn. Ideally, you have:

English & Portuguese fluency (B2+)
A "Guest Obsessed" mindset with incredible attention to detail and an understanding of what needs prioritising when guest satisfaction is on the line.
Extreme Ownership & Self-Starter Attitude: You don't say "not my problem" and don’t wait to be told what to do.
You deal with issues and challenges head-on—tackling what you can autonomously.
A true hands-on mentality: You are in your element when you are away from the desk and out interacting with the physical product.
You aren't afraid to get your hands dirty when required - actively seeking out creative solutions to long-standing issues
A highly structured approach to juggle BOH inventory, maintenance tickets, and daily briefings with housekeeping without losing your cool.
Excellent communication skills to act as the seamless bridge between our remote GX team, local partners, and on- site staff.
A "Win Together" attitude: You know we are stronger as a sports team, working towards a common goal.

ABOUT OUR OFFER

Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.

Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.

For more information on the processing of your personal data, please see our Privacy Notice .

Candidatar-se à vaga

Vagas semelhantes

Mais vagas como esta

Numa

Hotel Operations Manager - Porto (m/f/d)

Há 1 dia

Presencial

... diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation. YOUR MISSION: As an Operations Manager Porto, you are the operational engine for a group of Numa properties. Your mission is to work with and lead a team of on-site Operations Coordinators to flawlessly ...

Portugal, Porto

Adecco

People & Operations Coordinator (Part-time)| Porto

Há 2 dias

Híbrido
Presencial
Meio período

€600 por mês

People & Operations Coordinator (Part-time) | Porto Perto da Casa da Música, no Porto Gostas de pessoas, organização e ambientes dinâmicos? Procuramos alguém com energia, espírito proativo e atenção ao detalhe para assumir uma função essencial no apoio às operações e à experiência das equipas em Portugal. ⏩Responsabilidades ...

Portugal, Porto

Zahir Kebab Portugal

STORE OPERATIONS COORDINATOR

Há 2 dias

As ZAHIR continues to grow in Portugal, we are looking for a confident, hands-on Store Operations Coordinator to join our team. In this role, you will work closely with our Operations and Management teams to coordinate multiple stores, support store teams, and ensure that operational plans, standards, and new initiatives ...

Portugal, Lisboa

Adecco

People & Operations Coordinator (Part-time)| Porto

Hoje

Híbrido
Presencial
Meio período

€600 EUR

Portugal, Braga

Assistant Directeur Hôtel - Ménage & Opérations

Há 13 dias

Presencial

Seven O Five recherche un Gouvernant en chef pour l’hôtel 705 O’Porto afin de superviser le département ménage et assurer des standards d’excellence élevés. Vous dirigerez les équipes, organiserez les tâches quotidiennes et planifierez les nettoyages en profondeur tout en veillant à la sécurité et à l’hygiène. Expérience ...

Portugal, Porto

iCapital

Event Operations Coordinator - Associate

Há 1 dia

Presencial
Contrato

... to delivering consistent, high-quality experiences for clients, prospects, sponsors, and internal stakeholders. By supporting event execution, sponsorship operations, vendor coordination, budgets, and cross-regional planning, the Associate, Event Operations Coordinator will help ensure that the International Events function ...

Portugal, Lisboa

AHM Ace Hospitality Management

Rececionista De 1ª (M/F) - Origine Porto Gaia Tribute Portfolio - (Serzedo)

Hoje

Sou uma empresa: AHM Ace Hospitality Management Queres pertencer a um projeto dinâmico e inovador em plena fase de crescimento? A AHM é uma empresa de gestão hoteleira com projetos novos por todo o País. Estamos a recrutar para a função de Rececionista d e 1ª (M/F) para o nosso hotel em Vila Nova de Gaia, Origine Porto ...

Portugal, Vila Nova de Gaia

BNP Paribas Cardif

Controller (M/F/D)

Há 13 dias

Controller role focusing on implementing, monitoring, and improving permanent control frameworks for accounting and financial information reliability and risk mitigation. Requires fluency in French and English.

Portugal, Porto

Minor Hotels Europe & Americas

Candidatura Espontânea (M/F) - Tivoli Kopke Porto Gaia Hotel - (Porto)

Há 13 dias

Sou uma empresa: Minor Hotels Europe & Americas Requisitos :

Portugal, Porto

ManpowerGroup

FP&A Coordinator

Há 5 dias

The FP&A Coordinator is responsible for coordinating the day-to-day delivery of FP&A activities performed within the Global Business Services (GBS) organization. The role acts as the primary operational contact for assigned regions and stakeholders, ensuring services are delivered accurately, timely, and in accordance with ...

Portugal, Porto

Hays

Junior Accountant (M/F/D)

Há 1 dia

Híbrido

Join a leading Luxembourg services firm expanding to Porto as a Junior Officer - Fund Accounting! Your new Company Join one of Luxembourg's leading professional services firms as it expands into Portugal's Porto region with a brand‐new Office! The company is recognized for delivering high‐quality legal, tax, regulatory ...

Portugal, Porto

Salesforce Developer (m/f/d)

Há 5 dias

Remoto
Contrato

Overview Special skills: B2B Commerce / Experience Cloud Skills As a Salesforce Developer (m/f/d) you will be trusted with key responsibility in the execution of our clients objectives from the very first day. You will be responsible for working closely with our backend team to realize a common vision.

Portugal, Porto

Hays

Junior Accountant (M/F/D)

Há 13 dias

Híbrido

Join a leading Luxembourg services firm expanding to Porto as a Junior Officer - Fund Accounting! Your new Company Join one of Luxembourg’s leading professional services firms as it expands into Portugal’s Porto region with a brand‑new Office! The company is recognized for delivering high‑quality legal, tax, regulatory ...

Portugal, Porto

CTS Group

Health and Safety Coordinator

Há 1 dia

Tempo integral

... this Role. Experience required : Intermediate Level : 5-10 years of Experience and for Senior Level : 10-15 years of Experience. Role Title Health and Safety Coordinator Company CTS Group Location Porto, Portugal Type Full-Time About CTS Group CTS Group is a fast-growing international design and build company specialising ...

Portugal, Porto

Sofico

Software Engineer - Microservices (m/f/d)

Hoje

Híbrido

... mobility - and we’re doing it together. Our software, Miles, is a leading platform that enables companies worldwide to manage their leasing, fleet, and mobility operations in one integrated system. Every day, we help our customers work smarter, more efficiently, and stay ahead in a rapidly evolving industry. Behind that impact ...

Portugal, Porto

Grupo Salvador Caetano

Customer Care Trainee (M/F/D)

Hoje

Bem-vindo ao universo Caetano . Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha .

Portugal, Porto

Hays

IT Project Manager (m/f/d)

Há 1 dia

Presencial

Estamos à procura de um(a) Gestor(a) de Projeto IT para integrar uma empresa em forte crescimento, com uma estrutura jovem, dinâmica e altamente focada no desenvolvimento de soluções tecnológicas.

Portugal, Porto

Triangle Solutions RH

Senior Project Manager (M/F/D) Porto

Há 2 dias

Senior Project Manager (M/F/D) Porto]]> Triangle Talent Portugal is hiring a Senior Project Manager (M/F/D) to join a leading client company in Porto. The successful candidate will ensure the consistent execution of the approved plan and the effective governance of its implementation, working closely with the vendor and ...

Portugal, Porto

Hays

Agrifood Technical Manager (m/f/d)

Há 13 dias

Experiência em Sistemas de Gestão e Certificação | Disponibilidade imediata | Porto A empresa onde vai trabalhar: Empresa de referência na área da certificação e auditoria, encontra-se a recrutar um Agrifood Technical Manager (m/f/d) para substituição de licença de maternidade com duração prevista para 9 meses. A sua nova ...

Portugal, Porto