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We are currently seeking a passionate Front Office Agent to join the teams of front office in several hotels @Madeira Region,

The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.

Key Responsibilities

Greet all guests and assist them with check-in and check-out.
Maintain a positive attitude and friendly demeanor.
Respond to all guest questions and requests.
Answer and forward phone calls.
Ensure quality standards are in compliance
Keep a tidy and orderly workspace.

Key Requirements

Previous experience in a similar role
Attention to detail and accuracy
Planning and organising
Ability to multitask and prioritise
Professional appearance and attitude
Effective verbal and written communication skills in French and English
Team work
Flexible regarding work schedules
Ability to respond appropriately to diverse customers and guests

If your profile matches this description and you are eager for a new challenge please send us your CV .

Front Office Agent(M/F)

Comece com seu e-mail