About the job Dutch Customer Support in Portugal Grow Your Career in Customer Support!

Do you enjoy solving problems and positively impacting people's daily lives? We're looking for a proactive and enthusiastic Customer Support to join our energetic team. If you excel in dynamic environments and love connecting with others, this opportunity is for you.

Role Overview In this role, you'll support customers via phone, chat, email, and social media by resolving issues related to accounts, transactions, and technical concerns. Your mission will be to ensure smooth and satisfying customer interactions every step of the way.

Key Responsibilities

Provide top-quality assistance across multiple communication platforms

Support users with account creation, verification, login, and payment concerns

Troubleshoot technical issues promptly and effectively

Act as a dependable point of contact, especially for sports-focused clients

Communicate with empathy and clarity to strengthen customer relationships

Follow company policies and maintain service excellenceContribute ideas to improve workflows and elevate the customer experience

Requirements

Fluent in Dutch (C2 level)

EU Citizenship or Portuguese Residency Card

0-1 year of experience in customer support

Strong leadership, analytical, and communication skills

Eagerness to learn and grow

Why Join Us

Competitive Salary:

We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions

Meal Allowance : Enjoy a meal allowance to keep you energized during working hours

Health and Life Insurance : Benefit from comprehensive coverage to support your well-being.

Remote Work Enjoy the flexibility of working from home

Relocation Package

Relocation Package : Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let's connect!

Dutch Customer Support In Portugal - Remote

Comece com seu e-mail