We're Hiring | Customer Service Analyst

We are looking for a Customer Service Analyst to join our MP&L team, ensuring effective customer relationship management, production planning, and delivery performance.

Key Responsibilities

Manage daily customer communication and delivery requirements
Support production planning and finished goods inventory control
Coordinate critical delivery situations with customers and internal teams
Ensure data accuracy and resolve logistics-related issues
Act as the link between customers and internal departments during new program launches

Profile

University degree
Previous experience in Logistics
Fluent English is mandatory (German or French is a plus)
Advanced knowledge of Microsoft Office applications
Strong analytical, research, and problem-solving skills

Soft Skills

Excellent written and verbal communication skills
Ability to communicate effectively with stakeholders at all levels
Strong customer-oriented mindset
Critical thinking and analytical approach
Negotiation and conflict resolution skills
Team player with strong collaboration capabilities
Self-driven, proactive, and accountable

⭐ Nice to Have

Experience in a manufacturing or automotive environment
Knowledge of production planning and customer logistics processes
Experience managing customer delivery requirements and logistics incidents
Additional language skills beyond English

If you're looking for an exciting opportunity in a fast-paced environment with direct customer interaction and cross-functional collaboration, we'd love to hear from you. Apply now or share this opportunity within your network!

Customer Service Analyst

Comece com seu e-mail