Customer Sales Representative em Porto, Portugal - Jobeax
Descrição da vaga
Customer Sales Representative em Porto, Portugal
HíbridoMistura de escritório e remoto
PresencialTrabalho no escritório
Tempo integralCarga horária semanal padrão
Portugal, Porto
Customer Sales Representative em Porto, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.
Position: Customer Sales Representative with Italian Job Description:
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders — both suppliers and customers. We are currently looking for a Customer Service Representative to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle — from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based either in Porto, Portugal.
Your main responsibilities will include:
Managing the Order-to-Invoice process
Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat)
Order management and backlog monitoring
Handling and responding to customer requests and backlog changes
Coordinating with internal departments such as Sales and Logistics
Ensuring On-Time Delivery in line with customer and company targets
Driving customer satisfaction and process efficiency
What we are looking for:
Proficiency in Italian & English C1-C2 level is essential, and additional language is beneficial
Solid knowledge of Microsoft Office, especially Excel (intermediate to advanced),
Previous experience in Customer Service
Excellent communication and coordination skills
A customer-focused mindset
Strong team player
What we offer:
We offer a challenging, rewarding, and dynamic role within an international environment at a globally growing company.
#LI-EK2
Location: PT-Porto, Portugal (Avenida da Boavista)
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