Customer Insights & Market Experience Specialist (M/F/X) em Alfragide, Portugal

FlixBus is seeking a Quality Assurance lead for Customer Service to own the QA framework, monitor interactions, and drive improvements across all service channels. You will collaborate with internal and external stakeholders, develop automated QA tools, and analyze KPIs to enhance customer satisfaction across global teams. ...

€1049 EUR / month

Provides customer support in Italian and English via phone, email, and chat to resolve inquiries, meeting quality and productivity targets. Requires relocation to Lisbon and an EU passport or work authorization.

• Contrato

... report to the Delivery Head of the engagement and work closely with teams across Support, Customer Success, Onboarding, Product, Product Operations, Engineering, Marketing, Data, and RevOps . Our team is highly collaborative and focused on improving the end-to-end customer experience through better journeys, stronger content, ...

• Contrato

141k

... report to the Delivery Head of the engagement and work closely with teams across Support, Customer Success, Onboarding, Product, Product Operations, Engineering, Marketing, Data, and RevOps . Our team is highly collaborative and focused on improving the end-to-end customer experience through better journeys, stronger content, ...

1k

... chemical, automotive or related business functions; - Experience executing and maintaining LCA and PCF calculations using specialist methodologies and tools; - Experience analyzing environmental performance data and translating results into actionable insights and recommendations for business stakeholders; - Experience supporting ...

... problems as needed. Feedback Collection & Process Improvement: - Gather feedback from customers and partners to understand their needs and pain points. - Share insights with the product and development teams to improve the platform and user experience. - Develop and implement processes to streamline customer support and partner ...

• Tempo integral
• Contrato

€100 EUR / month

Workster is partnering with a leading customer experience provider to hire Customer Support Specialists for an international banking services project in Lisbon, Portugal . If you enjoy helping customers, solving problems, and working in a fast-paced financial environment, this role offers a strong opportunity to build your ...

... growth objectives. Strong commercial acumen with experience managing or influencing product P&Ls, business cases and investment decisions. Ability to identify market opportunities and translate customer insights into scalable products and experiences. Experience working across highly matrixed global organizations and influencing ...

A SANA Hotels procura reforçar a sua equipa com a contratação de Guest Relations (m/f) para o Epic Sana Lisboa. O candidato deve ter formação em Gestão Hoteleira/Turismo, experiência em hotéis 4/5 estrelas, e forte orientação para o cliente, com fluência em inglês.

• Contrato

... budgeting process with insights from market trends, competitor analysis, and customer feedback. Serves as the sales contact for MICE customers; serves as the customer advocate. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer ...

• Contrato

... and forecast reports as required. - Contributes to the annual sales strategy and budgeting process with insights from market trends, competitor analysis, and customer feedback. - Serves as the sales contact for MICE customers; serves as the customer advocate. - Provides customer intelligence in evaluating the market and economic ...

• Tempo integral
• Contrato

... engagement, pipeline development, conversion, and sales activities. Scope The Sales Specialist may be responsible for: • Lead Generation • Outbound Sales • Customer Prospecting • Lead Qualification • Customer Outreach & Follow-up • CRM Management • Sales Pipeline Support • Market Research & Mapping • Customer Meetings • ...

€930 EUR / month

Provide customer support for a consumer credit platform, managing inquiries professionally and empathetically. Requires C2 French and B2 English.

• Contrato

... in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve customers' experience; - Identify trends and solve problems facing multiple SMB clients. Requirements: - Fluency in Turkish language (must be C2) - Communicative level ...

• Contrato

€1,138.66 por mês

... in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve customers' experience; - Identify trends and solve problems facing multiple SMB clients. Requirements: - Fluency in Turkish language (must be C2) - Communicative level ...

• Contrato

1138.66 - 1436.16

... both in Turkish language and English language; - Provide pre andpost-sales support for all self-service products; - Provide productand tool support to improve customers' experience; - Identify trendsand solve problems facing multiple SMB clients. Requirements: - Fluency in Turkish language (must be C2) - Communicative level ...

18808

speakit in Porto, Portugal, seeks a French-speaking Customer Service Agent to support international clients. You will respond via phone, email and chat, provide product information, and resolve issues while maintaining CRM records. English at least B2+, and prior customer service experience are required. You will join a ...

• Contrato

€1,138.66 por mês

... in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve customers' experience; - Identify trends and solve problems facing multiple SMB clients. Requirements: - Fluency in Turkish language (must be C2) - Communicative level ...

• Remoto

€1620.5 EUR / month

Remote Support Specialist for an e-commerce platform in Portugal, handling customer orders, payments, returns, and refunds. Requires problem-solving skills and adaptability.

• Remoto
• Híbrido

100k

... recommendations tied to measurable product impact (e.g., conversion, retention, engagement). - Advanced technical skills – You're highly proficient in SQL and experienced in writing code to transform data into insights, whether in Python, R, or another language. You can handle large datasets, optimize data pipelines, and work ...