David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Content Moderator AI for their office in Lisbon .

Position: Content Moderator AI

Location: Lisbon, Portugal

Work model: on-site

Employment type: Full-time (6 month contract)

DUTIES AND RESPONSIBILITIES:

Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines
Evaluate flagged content and make accurate moderation decisions based on internal procedures and policy guidelines
Assess translation quality, cultural appropriateness and regional compliance of AI-generated content
Identify content containing misinformation, hate speech, harassment or other policy violations
Escalate complex, sensitive or high-risk cases to the appropriate internal teams
Accurately document moderation decisions using internal systems and tools
Meet quality, accuracy and productivity targets while reviewing high volumes of content
Stay up to date with policy changes, moderation guidelines and process updates
Handle sensitive or potentially disturbing content with professionalism and confidentiality.

REQUIREMENTS:

Native or fluent Italian, written and spoken (C2)
Good command of English (minimum B2)
Strong analytical thinking and objective decision-making skills
Excellent written and verbal communication skills
Good understanding of the local market, language and cultural nuances
Strong understanding of e-commerce platforms and online content ecosystems
High attention to detail with excellent organisational and time-management skills
Ability to work efficiently in a fast-paced, high-volume environment
Resilient and comfortable reviewing sensitive or potentially disturbing content
Sound judgement, integrity and ability to apply moderation policies consistently
Customer-focused mindset while maintaining objectivity during content review
Willingness to work rotational 24/7 shifts, including weekends and public holidays.

BENEFITS:

Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance
And many more!!!

Content Moderator AI (Italian)

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