Atlassian Data Center Administrator em Lisboa, Portugal

Key Requirements

• 5+ years administering Jira and Confluence
• 3+ years working with Atlassian Data Center
• Strong experience supporting enterprise-scale Atlassian environments

Core Responsibilities

1. Service Quality Maintenance

• Ensure availability, stability, and performance of Jira and Confluence Data Center
• Minimize major incidents
• Perform advanced troubleshooting and root cause analysis
• Recommend permanent fixes and workarounds

2. Platform Lifecycle Management

• Plan and execute Jira, Confluence, and plugin upgrades
• Validate releases through testing
• Manage plugin compatibility (e.G., Exalate)
• Maintain platform currency and security

3. Infrastructure Management

• Collaborate with teams managing:
• Linux servers
• Databases
• Storage systems
• Data Center clusters
• Load balancers

4. Governance & Expertise

• Apply Atlassian administration best practices
• Participate in configuration governance
• Maintain technical documentation
• Support integrations with:
• Other Atlassian instances
• ServiceNow
• Splunk
• Work closely with Atlassian Cloud teams

Required Skills

• Strong Atlassian Data Center technical expertise
• Advanced troubleshooting and problem-solving skills
• Strong analytical mindset
• Ability to translate business requirements into application solutions
• Good communication and stakeholder management skills
• Operational rigor

Languages

• English: C1 (required)
• French: A1-B2 (nice to have)

Nice-to-Have Skills & Certifications

Atlassian

• Atlassian certifications

ServiceNow

• CSA (Certified System Administrator)
• CMDB Fundamentals
• Infrastructure & ITOM knowledge
• CIS Discovery
• CIS Service Mapping

Other

• ITIL Foundation
• Atlassian Cloud administration and functional knowledge