💼 Application & Operations Support Analyst em Lisboa, Portugal
eXalt-Fi
HÃbridoMistura de escritório e remoto
Tempo integralCarga horária semanal padrão
Portugal, Lisboa
💼 Application & Operations Support Analyst em Lisboa, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.
Full-time / Hybrid | Alternative Investment Operations & Tech | Lisbon, Portugal
Our client is a global financial institution operating across private wealth, asset management, and alternative investment funds. We are seeking a highly analytical eFront Application & Operations Support Analyst to ensure the operational stability, performance, and continuous enhancement of their core alternative investment platform ( eFront / FrontInvest ).
In this role, you will act as the key technical and functional bridge between Front, Middle, and Back Office teams—supporting fund operations across Private Equity, Private Debt, and Real Estate.
Key Responsibilities & Mission:
1. Functional & Technical Support (Run)
User Support: Manage user requests and resolve L2/L3 functional and technical incidents across the eFront ecosystem (FrontInvest / eFront PM).
Access & Security Management: Administer user permissions, security profiles, and segregation of duties within the platform.
Bug & Escalation Handling: Qualify technical anomalies, perform root-cause analysis, and liaise directly with the software vendor ( eFront / BlackRock Support ) when necessary.
2. Application Infrastructure & Data Flow Management
Production Monitoring: Monitor platform availability, application servers, and associated database environments.
Data Interface Management: Oversee and optimize ETL data integration flows, incoming/outgoing interfaces, and database integrations.
Release Management: Plan, test, and deploy technical patches, version upgrades, and configuration releases across test and production environments.
3. Change Management & Reporting (Change)
Custom Reporting: Design and modify complex business reports using PageBuilder , eFront Reporting tools, and advanced SQL .
Process Optimization: Identify recurring support patterns to propose workflow automations and functional enhancements.
Training & Documentation: Draft user guides, build out internal knowledge bases, and deliver best-practice training to internal stakeholders.
Profile & Technical Requirements:
Application Support experience: Proven hands-on experience supporting applications within a financial services environment.
Database & Technical Stack:
Strong expertise in SQL (complex queries, data tables analysis, script troubleshooting).
Familiarity with reporting tools ( eFront PageBuilder, Power BI, SSRS ) is a plus.
Understanding of application architecture (IIS servers, file servers, staging/production environments).
Domain Knowledge: solid understanding of alternative asset fund lifecycles (Private Equity, Real Estate, Private Debt) and operational concepts (Capital Calls, Distributions, NAVs, IRR calculations).
Soft Skills: Outstanding problem-solving ability, high responsiveness under tight operational timelines, and strong stakeholder management skills.
Languages: Fluent English (written and spoken) is mandatory.
- Ensure the stability, availability, and performance of critical business applications in production environments.- Monitor applications, manage incidents and problems, and coordinate resolutions with Development, Infrastructure, and external teams.- Execute deployments, changes, upgrades, and patches following ITIL and ...
A Code Win procura um profissional de Suporte Aplicacional (L1/L2) com 4+ anos de experiência, para trabalhar em regime hÃbrido em Lisboa. Requisitos incluem licenciatura, conhecimentos de hardware/software, AD, Windows, M365, Powershell, scripting, networking, ITIL e fluência em Inglês.
... during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team. Your Key Skills - Application Support. - Production Support. - Oracle SQL. Your Main Qualifications - Previous experience in Application Support, Production Support, or similar technical support roles. - Strong knowledge ...
Seeking a Senior Operations Engineer for an international team to ensure stability, monitoring, and continuous improvement of critical production environments. Responsibilities include managing batch processing, incident resolution, and collaborating with dev teams.
Provide L1/L2 Application Production Support for banking applications, monitor systems, analyze incidents, and resolve technical issues while supporting application changes and documenting processes.
... Lisbon Level of Experience: Mid Salary Package & Benefits: €1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits Main Tasks: - Provide frontline support by diagnosing and resolving technical and functional application issues. - Support trading floor users with booking issues and monitor investment deals across ...
... Lisbon Level of Experience: Mid Salary Package & Benefits: €1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits Main Tasks: - Provide frontline support by diagnosing and resolving technical and functional application issues. - Support trading floor users with booking issues and monitor investment deals across ...
... Profile: - Degree in Computer Science, Information Technology, Software Engineering , or a related field - Minimum of 3 years of professional experience in Application Support, Production Support, Application Operations or a similar role - Professional experience supporting business-critical applications in production environments ...
... technology. As an integral part of this established financial technology provider, dxFeed serves buy-side and sell-side firms worldwide, equipping traders, analysts, quants, and portfolio managers with accurate, real-time market data and insights to power smarter decision-making. Job Description What you will do: - Provide ...
A leading technology company in Portugal is seeking a Mid-Senior Application Support. The role involves managing application delivery processes, resolving incidents, and working with cross-functional teams. Ideal candidates have experience with Unix, Shell scripting, and SQL, along with fluency in Portuguese and English. ...
Seeking a Application Support (French Speaker): Rhino, are you there? At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients. - Expand your network: As a consultant at We Are META, you’ll have access to a network of national and international partners across diverse sectors of the tech ...
Somos uma consultora de tecnologias de informação com foco em projetos de Engenharia associados às Tecnologias da Informação. Atuamos em dois eixos principais: OTS e DxSpark, concentrando o que fazemos de melhor em cada um deles.
... firm in Portugal is looking for a technical support specialist to oversee application management. In this role, you'll develop a deep understanding of the applications, provide high-level support, and collaborate with stakeholders to gather and meet business needs. Key responsibilities include processing support requests, ...
... campers and road trip extras and kits. - Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. - Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues. WHO ARE WE LOOKING ...
... activity. The Digital division focuses exclusively on the IT sector, offering unique opportunities for professional development. We are looking for a Revenue Operations Analyst (SAP Project) . Join a strategic international project for SAP . Your mission is to bridge the gap between complex data and Go-to-Market (GTM) execution, ...
... configuration, maintenance, replacement, and decommissioning.- Manage and support enterprise endpoints, peripherals, and workplace technology.- Provide technical support for meeting rooms and collaboration technologies, particularly Cisco and Microsoft Teams Rooms.- Support and maintain workplace IT infrastructure across corporate ...
Mandatory Skills: Outsystems development/support/admin experience Role Description Skills: Our Managed Services support consultants are adept at using technology to solve business problems. The responsibilities for this role are: • Transition, support, and maintenance of custom Outsystems applications • Interfacing with ...