Descrição da vaga

Application Functional Support em Lisboa, Portugal

Inetum

Lisboa, Portugal

Job Description

  • Understand the application landscape, develop expertise of the application/s and understand various interfaces involved
  • Answer user requests and manage incidents, including target days
  • Define new practices/processes when needed
  • Write new procedures and ensure their collective ownership
  • Contribute to checking’s & validation of production changes and application restart
  • Ensure daily communication & transition with Paris team
  • Manage incidents according to Service Delivery GITSDE / ITIL Standards, and in coordination with other teams, including production teams.
  • Re-instate services as soon as possible whenever an incident occurs
  • Monitor environments and KPIs
  • Suggest changes, improvements so as to continuously improve global level of service
  • Validate changes onto production
  • Identify recurring Issues and service Request and define action plans to reduce them
Profile
  • Technical knowledge :
  • SQL
  • Unix
  • Ansible
  • Dynatrace
  • Cloud
  • Good interpersonal skills
  • Excellent communication skills
  • Fluent in English

Vagas semelhantes

Mais vagas como esta

... role operates within an Application Support Team, with primary responsibility for resolving all production-related issues associated with the Application in support of ALMT (Asset Liability Management & Treasury) operations: Main Tasks: - Provide frontline support by diagnosing and resolving technical and functional issues ...

Lisboa, Portugal

Job Description The Application Support role is responsible for the day-to-day operation, monitoring, and troubleshooting of business-critical software applications. Acting as the primary point of contact for internal users and external customers, you will diagnose and resolve functional and technical issues, perform root-cause ...

Lisboa, Portugal

Job Description We are looking for an experienced Application Support Analyst to join our team and ensure the stability, performance, and continuous improvement of critical business applications. The successful candidate will be responsible for providing both technical and functional support, managing incidents and service ...

Porto, Portugal

... looking for an experienced Application Support Analyst to join our team and ensure the stability, performance, and continuous improvement of critical business applications. The successful candidate will be responsible for providing both technical and functional support, managing incidents and service requests, coordinating ...

Porto, Portugal

Axians | Digital Solutions - Tech Talent

APPLICATION SUPPORT ENGINEER

... Degree in Computer Science, Information Technology, Engineering, or a related field. - Between 3 and 5 years of experience in Application Support, Production Support, or similar roles. - Experience providing technical and functional support for business-critical applications. - Experience in application monitoring, incident ...

Porto, Portugal

Axians | Digital Solutions - Tech Talent

Application Production Support

Join Axians, where innovation thrives on trust and autonomy, and where every challenge is an opportunity to create technology with impact. APPLICATION PRODUCTION SUPPORT What We Are Looking For We are looking for an experienced Application Support Engineer to provide technical and functional support within a Banking & Financing ...

Lisboa, Portugal

Job Description We're Hiring: Application Support Analyst – Lisbon | Inetum Are you ready to ensure the smooth operation of live applications and contribute to a high-performing international team? We are looking for an Application Support Analyst . Key Responsibilities: Ensure day-to-day quality of service for live applications: ...

Lisboa, Portugal

  • Remoto
  • Híbrido
  • Tempo integral
  • Contrato
  • Gestao de projetos

€25,000 a €34,000 por año

... you. As an Application Support Engineer , you will be responsible for ensuring the stability, performance, and continuous improvement of critical business applications while providing both technical and functional support within a complex production environment. Build side: - Coordinate and manage application releases and ...

Lisboa, Portugal

Axians | Digital Solutions - Tech Talent

Application Production Support

  • Remoto
  • Híbrido
  • Presencial
... this role, you will ensure the stability, performance, and continuous improvement of business-critical applications, providing both technical and functional support while contributing to service quality, automation, and operational excellence. What You Will Do on a Daily Basis - Provide technical and functional support ...

Lisboa, Portugal

  • Híbrido
... their source. - Document findings and share knowledge with the team. Does it sound exciting? Apply now! What we are looking for - 5+ years of experience in application support or production support - Comfortable working with the Linux shell (grep, awk, sed, tail, ps, top) and navigating the filesystem - Solid SQL skills ...

Lisboa, Portugal