AI Developer em Lisboa, Portugal

Job Description Job Overview: We are seeking a Senior AI Flows Developer to join our growing engineering team. This role is ideal for an experienced developer with a background in computer engineering, computer science, mathematics, biomedical engineering, or a similar scientific field. You will have the opportunity to contribute directly to the evolution of our products in a dynamic and rapidly growing SaaS environment. Working closely with a multidisciplinary team, you will help design and build AI‑driven solutions while influencing technical decisions and product direction, ultimately helping the company reach the next level. Responsibilities / Expected Knowledge: For this role, we expect you to have knowledge of:

• Computer Science fundamentals such as Large Language Models (LLMs), Object-Oriented Programming, data structures, communication protocols, and knowledge bases
• Advanced prompting techniques (agents, tools, and mechanisms that influence agent behavior)
• C#, or strong experience in another programming language such as Python or JavaScript, with openness to work with multiple technologies
• Development of conversational or AI-driven flows, including low-code environments
• Integration and use of REST APIs
• Data formats and communication protocols such as JSON, XML, and gRPC
• Strong English communication skills
• Minimum of 5 years of professional experience and a degree in Computer Science or a related field

• Development of highly scalable global software systems
• Advanced use of C and modern backend practices
• Prompt engineering and AI-driven development
• Cloud infrastructure with Microsoft Azure (and potentially AWS)
• Working in a dynamic and highly technical environment focused on disruptive projects
• Participation in large, multidisciplinary teams driving deep digital transformation, particularly in customer service and digital customer interaction channels..

• Resilience and strong tolerance for frustration when dealing with debugging and limited documentation
• Ability to stay focused and work effectively in complex environments
• Comfort working with uncertainty and exploring new technologies
• Proactive attitude and strong sense of ownership
• Ability to advocate for improvements in product quality, security, and performance
• Write clean, maintainable, and scalable code
• Review and refactor both new and existing source code
• Strong collaboration skills and a team‑oriented mindset
• Flexible and adaptable approach to tasks
• Experience with customer contact center environments (e.g., conversational flows, authentication steps, user journey design, and real-time customer interactions) is considered a strong plus.