Ai Customer Support Specialist With English | Lisbon em… - Jobeax
Descrição da vaga
Ai Customer Support Specialist With English | Lisbon em Lisboa, Portugal
REAL Rec Solutions
PresencialTrabalho no escritório
Tempo integralCarga horária semanal padrão
ContratoPrazo determinado ou freelance
€938 por mês
Portugal, Lisboa
Ai Customer Support Specialist With English | Lisbon em Lisboa, Portugal is listed on Jobeax. Browse 30,000+ vacancies available.
Work from Lisbon, Portugal
Office-based role
24/7 rotational shifts
Portuguese employment contract
As a Customer Support Specialist , you will provide professional support to customers, helping them resolve platform-related issues and use the client’s products effectively.
Your responsibilities will include:
Supporting consumers and business users of the client’s platform.
Providing reactive support across multiple communication channels.
Helping customers with billing and invoicing matters.
Troubleshooting account access issues.
Guiding and supporting customers in using the client’s products.
Requirements:
Fluency in English.
Experience in technical support, being tech-savvy, or/and having a strong interest in AI.
Availability to work full-time from the office in Lisbon.
Availability to work in a 24/7 rotational shift system.
Customer-oriented approach and attention to detail.
Working conditions:
Full-time work: 40 hours per week.
Fully paid training.
8 hours per day plus an additional lunch break.
24/7 project with rotational shifts.
Portuguese public holidays apply.
22 days of holiday per year, according to Portuguese law.
If you work on a Portuguese public holiday, you may receive a compensation day, subject to project approval.
What the employer offers:
Portuguese employment contract with a foreseeable duration of 12 months.
Possibility of a permanent contract after 2 years.
Private health and dental insurance after contract signature, provided that you already have a NIF and Social Security number.
Meal allowance paid on a prepaid meal card.
Christmas and holiday allowances paid monthly.
Salary:
Base salary: 938 EUR gross/month .
Holiday allowance: 78.17 EUR gross/month .
Christmas allowance: 78.17 EUR gross/month .
Meal allowance: 154 EUR/month , example based on 22 working days.
Total monthly gross salary: 1248.33 EUR .
Variable productivity bonus: up to 200 EUR , depending on monthly performance.
We are recruiting on behalf of our client for a customer support project connected to an AI research and deployment company. The project focuses on supporting consumers and business users of an AI platform used for tasks such as writing, coding, research, and automation.
We're hiring on behalf of a leading global outsourcing company working within customer/technical support and content moderation roles in Portugal. You'll sign directly with the Portuguese employer. As Real Recruitment Solutions, we guide you through the interview process—providing details on the role, salary, and conditions—offering advice and support at every step to help you secure a job you'll be happy with.
By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
... Troubleshooting account access issues. - Guiding and supporting customers in using the client’s products. Requirements: - Fluency in English. - Experience in technical support, being tech-savvy, or/and having a strong interest in AI. - Availability to work full-time from the office in Lisbon. - Availability to work in a 24/7 rotational ...
Workster is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon, Portugal, supporting an innovative international company working with advanced AI and generative AI technologies. This is a great opportunity for candidates with a customer support ...
A customer support firm in Lisbon is looking for an Italian Customer Support Specialist. You will be the first point of contact for clients, offering assistance via phone, email, and live chat. Responsibilities include responding to inquiries, documenting cases, and ensuring a great customer experience. Candidates must ...
A customer support firm in Lisbon is looking for an Italian Customer Support Specialist. You will be the first point of contact for clients, offering assistance via phone, email, and live chat. Responsibilities include responding to inquiries, documenting cases, and ensuring a great customer experience. Candidates must ...
... Health & Dental: Private coverage provided upon signing - Paid Training: Dedicated 15-day paid onboarding program - Career Growth: 12-month initial contract with a clear path to a permanent contract after 2 years - Time Off: 22 days paid annual leave + public holidays What You'll Do - Support businesses and creators using ...
Customer Support Specialist for international team assisting customers in Dutch and English via email, chat, and phone. Focus on problem-solving and customer experience.
... you will be doing: - Supporting clients by multiple communication channels (phone or email) - Provide support to content creators both in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve customers' experience; - Identify ...
... you will be doing: - Supporting clients by multiple communication channels (phone or email) - Provide support to content creators both in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve customers' experience; - Identify ...
... you will be doing: - Supporting clients by multiple communication channels (phone or email) - Provide support to content creators both in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve customers' experience; - Identify ...
Especialista de suporte ao cliente para organismo público na área da saúde, com foco no registo, análise, resolução de incidentes e pedidos de utilizadores em plataforma de gestão de serviço. Elaboração de documentação e propostas de melhoria.
Cbt is hiring a Support Specialist to join a fully remote team covering continental Portugal. You will manage end-to-end customer orders across phone, email, and chat, ensuring accurate data handling and swift problem solving. You’ll collaborate with couriers and financial institutions, comply with PCI and GDPR, and contribute ...
Ersilia in Lisbon, Portugal is seeking German-speaking Customer Support Advisors to join an international team. You will handle product inquiries, order questions, and post-sales support across phone, email, and chat, delivering excellent service in a fast-paced, multicultural environment. This office-based role moves to ...
... partnering with a leading global customer experience company to recruit French-speaking Customer Support Specialists for an exciting gaming project based in Lisbon, Portugal. If you're passionate about gaming and technology and enjoy helping others, this is an excellent opportunity to join an international team supporting ...
CBTalents is seeking an English-speaking Technical Customer Support Representative to join our on-site team in Lisbon, Portugal. You will help customers solve problems, explain technical concepts, and guide users through digital tools and AI-related features. The role suits candidates with experience in tech support or ...
Provides customer support in Italian and English via phone, email, and chat to resolve inquiries, meeting quality and productivity targets. Requires relocation to Lisbon and an EU passport or work authorization.
Customer Specialist needed for a remote role, requiring Dutch and English fluency to handle customer assistance and inquiries, providing exceptional support.
A customer support solutions company in Lisbon is seeking a German Customer Support Specialist to manage customer inquiries through various channels. The role demands fluent German and is ideal for those with a passion for customer service and a desire to grow in a dynamic environment. Responsibilities include providing ...
Customer Support Specialist needed in Lisbon for an e-commerce company. Responsibilities include handling customer inquiries via multiple channels and managing accounts/orders. EU citizenship or work authorization required.